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■ Assisting players with connection, installation, configuration and system issues ■ Informing players about games and game rules Skills and Experience ■ Advanced experience supporting and configuring Microsoft Windows (all versions) ■ Extensive experience with Internet connectivity (TCP / IP, modems, DSL, cable, consumer routers, firewalls) ■ MCSE + I, A + or other relevant technical bingo promotions certifications a plus ■ Ability to work in a high-volume work environment ■ Minimum typing speed of 40 wpm, 60 wpm or more preferred ■ Excellent command of professional English writing required ■ Basic knowledge of online money processing (eg transactions via credit card, NETeller, FirePay etc). ■ Strong knowledge of both online and brick-and-mortar poker a plus ■ rudimentary understanding of RDBMS systems (SQL-89) a plus but not required Remuneration bingo promotions offers a competitive salary commensurate with experience. For more information, please send your CV and a covering letter to hr@bingo